UnitedHealthcare Establishes Long-Term Strategic Partnership with Quest Diagnostics

UnitedHealthcare and Secaucus-based Quest Diagnostics have established a long-term strategic partnership as the two organizations focus on ways to create more personalized care recommendations and a simpler consumer experience for the more than 48 million people enrolled in UnitedHealthcare plans. Quest will be in network for all UnitedHealthcare plan participants beginning Jan. 1, 2019.

As part of the expanding relationship, UnitedHealthcare and Quest will collaborate on a variety of value-based programs, bringing the same aligned incentives and enhanced patient experience to lab services as exist today in accountable care arrangements between UnitedHealthcare and more than 1,100 hospitals and 110,000 physicians. Working together, UnitedHealthcare and Quest will strategically change the way they are able to support consumers’ health care needs by using real-time data sharing to help better anticipate people’s care options – and reducing gaps in care – similar to the model UnitedHealthcare already uses to integrate medical and pharmacy data.

“Lab data is quickly becoming the personalized roadmap that identifies the path to the next best action for individual patients,” said Dan Schumacher, President and Chief Operating Officer, UnitedHealthcare. “With the addition of Quest to our network we will now be able to work together on an even broader scale, and we appreciate that Quest has helped develop a value-based approach to lab services that will focus on improving patient outcomes, better coordinating care with physicians, and meaningfully reducing costs.”

“We are pleased to expand our relationship with UnitedHealthcare, and excited about the framework of this agreement, which builds on Quest’s growing relationship with UnitedHealth Group,” said Steve Rusckowski, chairman, president and chief executive officer of Quest Diagnostics. “We believe consumers are best served when they have access to the unmatched convenience, access, quality and value that Quest offers. We look forward to serving all UnitedHealthcare members in the U.S., beginning in 2019.”

The two companies’ long-term collaboration also sets the foundation for the development of more modern benefit designs focused on incenting individuals to use high-quality, cost-effective in-network labs while setting industry-leading standards for ease of access and the patient experience.

Quest, which is an in-network lab for a limited number of UnitedHealthcare plans in some markets today, has 6,000 patient access points and will be in network nationwide for all plan participants beginning Jan. 1, 2019.

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