Elizabethtown Gas Ranked No. 1 by J.D. Power

On Jan 5, 2024

Elizabethtown Gas, a South Jersey Industries (SJI) company, ranked highest in customer satisfaction with residential natural gas service in the East among midsize utilities in the J.D. Power 2023 Gas Utility Residential Customer Satisfaction Study for the ninth year in a row. Meanwhile, SJI’s South Jersey Gas ranked #2.

Elizabethtown Gas earned #1 in the following study factors: Safety & Reliability; Billing & Payment, Price; Corporate Citizenship; Communications; Customer Care.

According to Christie McMullen, president and COO, Elizabethtown Gas, “[Our] employees are dedicated to providing exemplary customer experiences every day. This recognition is a result of our commitment. Our customers rely on us to deliver safe, reliable, affordable natural gas every day. They deserve nothing but the best.”

Elizabethtown Gas delivers natural gas and promotes energy efficiency to approximately 300,000 residential, commercial, and industrial customers in parts of Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties.

South Jersey Gas delivers natural gas and promotes energy efficiency to more than 400,000 residential, commercial, and industrial customers in Atlantic, Cape May, Cumberland, Salem, and portions of Gloucester, Burlington and Camden counties in New Jersey.

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