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Throughout this past year, Primepoint has adapted its own practices to keep employees safe, and has helped customers with the new payroll processing challenges that have been introduced.
At the start of the pandemic, Primepoint quickly moved to a work-from-home environment for its employees. With this transition, the company didn’t miss a beat, and has been performing at full capacity while minimizing exposure.
In addition to the internal changes, Primepoint has put new solutions in place to assist customers with the payroll challenges that have come as a result of COVID-19. A COVID-19 support team was created to streamline assistance with technical solutions. Technology was developed to assist businesses with completing PPP loan applications and planning for loan forgiveness, as well as additional technology for processing tax credits for the Retention Credit relief provided under the CARES Act. As new regulations and changes are put in place, Primepoint continues to adapt and build solutions to ease the process for its customers.
Additionally, Primepoint has regularly presented webinars and provided information on the new HR challenges that businesses are facing. Topics have included OSHA’s guidance on returning to work, as well as discussing current labor laws that have been established due to COVID-19.
Working together as a team to overcome challenges has always been a core value for Primepoint. While this past year has presented some of the most difficult times for many, Primepoint will continue to do its best to provide support and be a resource for its customers and the community.
For more information, visit: https://primepoint.com/covid-19-info
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