Professional Management Associates of Hillsborough Announces New Ownership

On Mar 17, 2016

Hillsborough-based Professional Management Associates, LLC (PMA) announces a change of ownership, effective immediately.  Nancy Furstenburg, CPA, CAE and Heather O’Steen, CAE have acquired PMA, the latter which is accredited through the AMC Institute. Accredited AMCs go through rigorous, measurable performance practices that demonstrate defined processes, controls, and systems are in place.

What is an Association Management Company (AMC)?

AMCs are businesses that provide a professional, turnkey, centralized office that serves as the client association’s headquarters. The overhead costs for the professional offices are shared by other association clients at the AMC. Based on the concept of shared resources, specialists are drawn from the pool of personnel resources and assigned on an as-needed basis. Each association pays only for the time the staff specialists work on the association’s needs. The association benefits from the professional expertise for a fraction of what it would cost to hire full-time staff – essentially, associations receive full-time expertise for part-time needs.

“AMCs have unsurpassed expertise in managing all aspects of non-profit organizations,” said Heather O’Steen, CAE and Managing Partner of PMA.  “Due to the variety of professional associations with which an AMC works, an ideal environment is cultivated so that best practices are shared by team members, professional development and staff training is on-going, and uniform operating procedures are followed, saving the association time and money.”

Under the change of ownership, PMA will continue to provide management services to its clients, which include:

• Association Management – Executive Leadership, Governance and Board Support
• Daily Administration
• Membership Services –Administration, Management and Development
• Meeting Services Management and Administration – including meetings, conferences, and tradeshows
• Accounting and Finance
• Marketing, Branding, and Public Relations
• Communications, Publications and E-Publications
• Social Media – Marketing and Strategy
• Technology and Database Management
• Website Development
• Project Development and Management
• Certification Program Management

“Heather and I are incredibly excited to co-own a company with over 30 years of history in the association management industry,” said Nancy Furstenburg, CPA, CAE, and Managing Partner of PMA. “Heather and I  are confident that our commitment to excellence will help us carry on the legacy of quality PMA was built on.”

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