Investors Bank has appointed William E. Brown to the position of senior vice president and director of retail banking. This is a new position at Investors Bank, and Brown will report to Executive Vice President and Chief Retail Banking Officer Paul Kalamaras.
Brown brings to Investors Bank years of experience in managing large-scale retail banking networks in the New Jersey and New York markets. His primary responsibility is to implement the bank’s growth strategy for its Retail Banking unit.
Brown’s responsibilities include reinforcing the Short Hills-based bank’s culture of serving communities through the support of local nonprofits and through participation in volunteer activities. He also plans to broaden the Retail Banking unit’s involvement with the Human Resources and Culture and Development departments, with the goal of jointly developing a range of compelling opportunities and occupational pathways for retail and small business bankers.
In welcoming Brown, Kalamaras said, “Bill has close to two decades of experience in the consumer and small business banking sectors. He has demonstrated expertise working with branch networks to enhance the customer experience while achieving outstanding revenue results. He is a passionate leader and will be the Senior Executive team’s ambassador on the front lines charged with broadening the bank’s relationships with consumers, businesses, nonprofits and our communities. He will work closely with our regional management team and local branch managers to ensure that we consistently deliver excellent products and superior customer service.”
Brown’s prior experience has provided him with opportunities to implement some of the leading financial services technologies. He will be instrumental in implementing the digital strategy that Investors Bank plans to offer its clients. Also, he will have a role in redeveloping the design and function of retail branches, as well as in selecting new locations.
A Volunteer Leader in the Nonprofit Sector
Mr. Brown currently assists the nonprofit Accion East, which provides microloans and resources to start-up businesses. He serves on the organization’s board of directors and is a member of its credit risk committee. He also serves as a member on the Retail Banking Committee of the New York Banking Association.
Education and U.S. Military Service
Brown attended Boston University and earned a Bachelor of Arts degree in International Relations.
He served in the United States Navy as a Naval Flight Officer and was later assigned to the Chief of Naval Operations staff at the Pentagon.
Brown resides with his family on Staten Island.Related Articles: