IDT Corporation, a leading provider of international voice and payment services, announced the launch of IDT VoiceHub, a powerful and flexible outsourcing service for fixed and mobile operators and other telecommunications service providers to enhance the profitability and value of their international voice business.
“IDT Telecom is the world’s leading independent carrier of voice traffic with over 28 billion international voice minutes terminated annually,” said Bill Pereira, CEO of IDT Telecom, “and we continue to invest in our wholesale voice offerings by optimizing our systems, automating our operations and modernizing our network. Now, with IDT VoiceHub, any telecom operator with inbound or outbound international voice traffic can leverage IDT Telecom’s resources and expertise to boost their operating and financial performance.”
IDT VoiceHub features voice outsourcing solutions to address the specific circumstances of an operator based on region, volumes and routes. Solutions include full outsourcing, handing all inbound and outbound calls with or without switch management, and hybrid arrangements whereby the partner retains certain routes or customers directly.
All IDT VoiceHub solutions enable partners to leverage IDT Telecom’s global network of 600+ direct interconnects, 430+ calling line identification (CLI) certified routes and IDT Telecom’s substantial volume of proprietary BOSS Revolution retail minutes to enhance their voice business.
“Over-the-top (OTT) services are rapidly transforming the wholesale voice market. Telecom operators are finding that the fixed and semi-variable costs required to manage their international voice traffic – including both CAPEX and OPEX related to global interconnects, arbitrage, fraud prevention, QoS, and staffing – can easily outweigh the corresponding revenues,” Pereira added. “We welcome the opportunity to show voice operators around the world how a thoughtful, customized solution from IDT VoiceHub can add significant value to their voice business and free management to focus on their strategic priorities.”
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