Hurlbert Named Digital Channels Director at Provident Bank

Bank strengthens efforts to continue enhancing the digital experience for its customers

On Jan 20, 2023

Provident Bank has named Scott Hurlbert senior vice president, digital channels director with the information technology team. He is based in the bank’s Iselin administrative headquarters.

Hurlbert is responsible for managing all of Provident’s digital channels, including ATMs, online and mobile banking, customer contact center, as well as collaborating closely with key internal stakeholders to ensure the bank has a shared and cohesive digital strategy that is integrated and aligned.

“I am thrilled to welcome Scott to our team. He is a leader who understands what digitizing a bank involves from providing a best-in-class digital experience for customers and enabling digitization of processes to assist our employees,” said Ravi Vakacherla, executive vice president, chief digital and innovation officer. “His expertise is a welcome addition, as we look to continue enhancing the digital experience for our customers,” added Vakacherla.

Hurlbert has more than 20 years’ experience in banking technology, and digital and mobile delivery channels. Prior to joining Provident, he was senior vice president, digital banking with People’s United Bank, where he was instrumental in developing and delivering world class digital experiences to their customers. Hurlbert holds a Bachelor of Arts from Connecticut College, New London, CT.

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