HMH and One Medical Bringing New Primary Care Model to NJ

On Nov 14, 2023

Hackensack Meridian Health, the state’s largest health network, and Amazon’s One Medical, a national virtual and in-office primary care organization, will collaborate to deliver a new primary care option in New Jersey.

The partnership will benefit individuals through One Medical’s membership model, while employers will be able to sponsor memberships on behalf of their employees and dependents. So far, more than 8,500 employers have participated in One Medical’s services throughout the US. In addition to convenient in-person care, One Medical provides on-demand 24/7 access to telehealth services.

“We are deeply committed to expanding access to high-quality care and connecting patients with the specialty services they need and this exciting partnership with One Medical will help us advance our goals,” said Robert C. Garrett, FACHE, CEO of Hackensack Meridian Health. “This innovative approach to health care continues our journey to create the health system for the future.”

One Medical members will be able to book appointments for in-person care in more than 20 major U.S. regions, once the company launches in New Jersey.

“In collaborating with the exceptional Hackensack Meridian Health team, we are thrilled to be able to offer residents in New Jersey an outstanding patient care experience and seamless coordinated care across primary and specialty care settings,” said Trent Green, CEO of One Medical. “Together, we are committed to enhancing access to care and improving the health and wellbeing of New Jerseyans.”

Members will also be able to access 24/7/365 virtual care services through the One Medical mobile app, including on-demand video visits, secure provider messaging, “Treat Me Now” digital assessments for common health concerns, appointment booking and medical record access, prescription renewals and proactive reminders for follow-up care and referral needs.

On-demand virtual offerings are included at no-extra cost to the member, and most major insurance plans are accepted for appointments and lab services. Consumer memberships are $199 per year, and One Medical works with employers across all sizes and industries throughout the US who cover the membership fees as a benefit for their workforce. For added savings, Amazon Prime members can now add One Medical memberships as a Prime benefit for only $9 per month (or $99 annually), and additional family members (up to 5 additional family members) for $6 per month (or $66 annually) each.

Hackensack Meridian and One Medical are planning to open multiple locations over the next several years. Locations are still being determined and the first office is expected to open by the end of 2024. The partnership will determine where to open new facilities to meet patient needs.

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