Educational Testing Service Reinvests in Velocity to Manage Oracle PeopleSoft in the Cloud

Velocity Technology Solutions has announced that Educational Testing Service (ETS) has renewed its contract for application management of their Oracle PeopleSoft HR and Payroll application that is hosted in the Velocity Cloud. Velocity is also providing ETS with payroll services and an Employee Service Center. Educational Testing Service is the world’s largest private nonprofit educational testing and assessment organization and has utilized Velocity’s services since 2011.

ETS receives a number of services as part of their agreement with Velocity. These include full payroll processing, check printing, tax processing and filing, wage garnishment services, escheatment and employee support via the Employee Service Center. Velocity is responsible for setting up and managing benefits offered to employees through the PeopleSoft system. Velocity also consults with ETS leadership offering guidance and best practice perspectives for their human resources and benefits organizations from a process and technology perspective.

Recently, Velocity completed a go-live for ETS’ PeopleSoft HCM upgrade from 9.1 to 9.2, including the implementation of a new Single Sign-On application using Oracle Access Manager. ETS’s upgrade was performed utilizing the Velocity Cloud Application Management Platform™ (VCAMP™).

“Working with ETS over the last few years has enabled our team to understand and address some of the unique challenges of their business model,” said Lori Ridgeway, Vice President of the PeopleSoft and BPO line of business for Velocity Technology Solutions. “ETS utilizes a cyclical workforce that can change depending on the time of year. They require a business partner that provides services and resources to align with a changing workforce. Our past experience with them helps us put the essential elements together in an optimal cost framework.”

While the existing contract was not set to expire, ETS and Velocity worked together to renew the contract well in advance of its expiration. “Our goal was to continue our relationship with Velocity,” said Jay Bayshore, Vice President, Treasurer for Educational Testing Service. “Velocity also structured the new contract so that we can realize savings in 2016. Over the years, the relationship has evolved in a positive way and we really see Velocity as our payroll department.”

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