Many companies claim to be available 24/7 – proud of their ability to always be working. Anthony Mongeluzo and the team at his Moorestown-based IT firm, Pro Computer Service (PCS), take the idea quite literally, and very seriously.
“[When I started working] I had no life. I’d be on call from 7:00 in the morning until 8:00 at night, and by the time I got home, my e-mail was piled up, and I had even more work to do,” Mongeluzo says. “At the time, I didn’t have the resources to pay other employees to do it, so I would work until 1:00 in the morning – catch my five hours of sleep – get up and do it again. After a few years of that, you begin to get pretty delirious.”
In order to alleviate some of that pressure, and in an effort to reacquire some precious relaxation time at home, Mongeluzo made pulling over on the side of the highway, with an air card and a laptop, a common occurrence, trying to take advantage of every moment.
This practice led him to purchase a GMC Arcadia. Gutting it, adding a desk, monitors and a printer, and hiring a personal driver, the Tech Tank mobile office was officially “a thing.”
“My sales doubled, my life got better, and my hair turned from grey to black again,” Mongeluzo says.
The concept was so beneficial that Mongeluzo soon upgraded from the original vehicle, to a full-sized Ford van that was fully customized by hand from the inside out, into the ultimate high-tech mobile office space.
The new Tech Tank is ripe with features that would make any technology nut jealous, including four TVs with high definition programming, high speed internet, over 2TBs of computer storage, a printer and scanner, a custom lighting system, refrigerator, bar, Bluetooth integration, webcam, a power outlet everywhere you look and even a foot massager. The longer you are in the Tech Tank, the more features seem to pop up.
Mongeluzo has toyed with the idea of growing his mobile office concept into a full-fledged commercial service. “If anything, I’ll call it my gift to the world – my iPhone to the world. Steve Jobs combined a phone, camera and an MP3 player – I’m combining an office, luxury and the road,” he jokes.
The Tech Tank has been featured on “FOX 29” news segments, and has even attracted interest from Ford Motor Company itself.
Mongeluzo‘s main business is running his IT firm PCS, in what is a very reactionary industry. When a company calls for help because its computer system is down, it needs it fixed as quickly as possible because, often times, for every minute that it is down, the company is losing money.
“The thing we sell at PCS is executive level access. All of our key people and high level executives are always available [to our customers],” Mongeluzo says.
The Tech Tank concept has not only helped Mongeluzo’s own quality of life, but has also played a big role in aiding his company’s customer satisfaction, by affording his team much more time to work towards their goals.
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