Children’s Specialized Hospital and Blueprint Honored with 2015 Microsoft Health Innovation Award

On Apr 20, 2015

BluePrint Healthcare IT and Children’s Specialized Hospital with many locations throughout New Jersey, announce they have been named the recipient of Microsoft Corp.’s 2015 Health Innovation Awards – Patient Engagement category.

The awards, which were announced at the 2015 HIMSS Annual Conference and Exhibition in Chicago, Ill., recognize health organizations and their technology solution partners for using Microsoft devices and services in innovative ways that help enhance the quality of patient care, improve clinician productivity and electronic medical record (EMR) optimization, and streamline clinical and business processes. The 2015 winners are revolutionizing the health industry by creating breakthrough solutions that are empowering healthcare organizations to make a real impact on healthcare.

“As the winner of this year’s award within the Patient Engagement category, BluePrint Healthcare IT and their Care Navigator™ platform represents breakthrough innovation, having a practical impact on the care and coordination of medically complex patients,” said Michael Robinson, Vice President, Health & Life Science, Microsoft. “This year’s Microsoft Health Innovation Award recipients, like BluePrint, are advancing the goals of improved patient, provider and family engagement through their pioneering use of Microsoft technologies.”

BluePrint’s Care Navigator™ is a Microsoft Dynamics CRM-based and mobile-enabled healthcare technology platform that empowers real-time, team-based care coordination and communication. With thousands of days under navigation, it extends collaboration across the entire care team to include internal staff, physicians, as well as patients and family caregivers.  Children’s Specialized Hospital deployed Care Navigator™ in their largest primary care practice as part of the medical home model, with the ultimate goal of improving efficiency and effectiveness of communication between Children’s Specialized Hospital and family caregivers.

“Children’s Specialized Hospital, wanted to scale their state-of-the-art care management program across their most vulnerable and complex pediatric patient population.  They sought technology that could optimize impact and efficiency for their care coordinators, streamline communication and tasking among the care team and families, and lessen the burdens caregivers face meeting the needs of medically complex children. Lastly, Children’s Specialized needed a way to capture key performance indicators as part of PCMH reporting compliance,” stated Vikas Khosla, President and CEO of BluePrint Healthcare IT.  “In just two months, Care Navigator™, leveraging the Microsoft Dynamics CRM platform, has brought efficiencies to the care coordination process, streamlined communication amongst the care team, and received positive feedback from families using the platform.  Our partnership with Microsoft has made it possible for us to transform the way providers, patients, and their caregivers communicate, creating truly connected communities of care.  We are honored to be the recipient of the 2015 Microsoft Health Innovation Award for patient engagement.  This would not have been possible without our partnership and collaboration with Children’s Specialized Hospital.”

Children’s Specialized Hospital has had tremendous success improving the coordination of care within their Pediatric Primary Care group.  The Care Navigator™ platform was rolled out in a pilot program which garnered positive feedback from their patient parents and clinicians.

“The Care Navigator™ program allows me to easily coordinate and manage family-centered needs for our patient families,” stated Gina DiGiacomo, Patient Care Coordinator at Children’s Specialized Hospital.  “It also allows families to communicate quickly with his/her Care Coordinator if they have any questions or concerns.”

The parents of these children with special healthcare needs have found the platform to greatly improve their communication.

“Children’s Specialized Hospital’s Care Navigator™ app is a huge help for my family,” said Emma Kaplan, mother of a Children’s Specialized Hospital patient.   “The texting feature helps me quickly communicate with my daughter’s care coordinator.  It’s easy to use and makes my busy life a little easier.”

“Everyone at Children’s Specialized Hospital is honored to receive this award with BluePrint Healthcare IT. The work that we are doing together, through their Care Navigator™ platform and our PCMH, is another crucial step in our efforts to provide the most efficient and effective care for our patients – who make up some of the most medically complex children in the region – as well as their parents and family caregivers. This award confirms that investing in innovation – our people, processes and technology – is moving the needle and helping us deliver on our mission to help every child reach their full potential,” stated Christopher Haines, DO, Chief Medical Officer, Children’s Specialized Hospital.

Nominations were submitted by hospitals, health systems, clinics, public and private health organizations across the world who are applying Microsoft technology to create transformative and highly-effective innovations. An esteemed panel of industry experts selected this year’s winners based on how their innovation represents a forward-thinking development or implementation of a solution that is delivering groundbreaking results and producing better health outcomes for more people.

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